This Privacy Policy explains how Nail Lab Art (referred to as the "Site", "we", "us", or "our") gathers, utilizes, and shares your personal data when you access our website, utilize our services, make purchases at naillab.art (the "Site"), or interact with us in any way (collectively, the "Services"). In this document, "you" and "your" refer to any user of our Services, including customers, site visitors, and other individuals whose data is processed under this policy.

Please review this Privacy Policy carefully. By accessing or using our Services, you consent to our data practices as outlined below. If you disagree with these terms, please refrain from using our Services.

Updates to This Policy

We reserve the right to modify this Privacy Policy periodically to reflect changes in our business operations, legal requirements, or regulatory obligations. Any updates will be published on the Site with a revised "Last updated" date in accordance with applicable laws.

Data Collection and Usage

To effectively deliver our Services, we have collected personal data from various sources over the past 12 months. The specific information we collect depends on your interactions with us. We use this data to facilitate our Services, communicate with you, meet legal obligations, enforce our terms, and protect the rights and security of our Site and users.

Categories of Data We Collect

1. Information You Provide Directly: When you interact with our Services, you may provide us with:

• Contact Information: Name, email address, phone number, and physical address.

• Order Details: Billing and shipping addresses, payment confirmations, and contact details associated with your purchase.

• Account Data: Username, password, and security prompts.

• Shopping Activity: Items viewed, added to your cart, or saved to your wishlist.

• Customer Support Inquiries: Any details you share when reaching out to our support team. Note: Certain features may require you to provide specific information; declining to do so might limit your access to those features.

2. Information Collected via Cookies (Usage Data): We automatically capture data regarding how you navigate our Site ("Usage Data") using cookies, pixels, and similar tracking technologies. This includes your IP address, browser type, device specifications, network connection details, and behavioral metrics on our Site.

3. Information from Third Parties: We may also receive your personal data from trusted third-party partners and service providers, including:

• Platform providers like Shopify that power our e-commerce Site.

• Payment processors that handle your financial information (e.g., credit card details and billing addresses) to securely finalize your transactions.

• Advertising and analytics partners who use tracking technologies (like web beacons and SDKs) when you interact with our marketing emails or ads.

How We Use Your Data

• Service Delivery: To fulfill our contractual obligations, process transactions, ship orders, manage accounts, handle returns/exchanges, and send transactional notifications.

• Marketing & Promotions: To send tailored advertisements, promotional emails, and text messages, and to personalize your overall experience on our Site and across other platforms.

• Security & Fraud Prevention: To monitor, identify, and prevent fraudulent, malicious, or illegal activities. Please note that you are responsible for maintaining the confidentiality of your account credentials.

• Customer Communication: To provide responsive customer support, improve our Services, and maintain a strong business relationship with you.

Cookies & Tracking Technologies

Like most online platforms, we utilize Cookies to enhance Site functionality, remember your preferences, and analyze user behavior to optimize our Services. We also allow third-party providers (such as Shopify) to place Cookies on our Site for targeted advertising and analytics.

While most web browsers accept Cookies by default, you can adjust your settings to block or delete them. However, doing so may impair certain features of the Site and impact your user experience.

How We Share Your Information

We do not sell your personal data. We only disclose it for legitimate business purposes to the following parties:

• Service Providers: Third parties that handle IT infrastructure, payment processing, shipping, data analytics, and customer support on our behalf.

• Business & Marketing Partners: Partners (including Shopify) who assist in delivering services and targeted advertising.

• Corporate Affiliates: Entities within our corporate group for seamless business operations.

• Legal & Corporate Transactions: When required by law (e.g., subpoenas or warrants), to enforce our terms, or during major business transitions like a merger or bankruptcy.

Note on Public Content: If you post product reviews or user-generated content in public areas of our Site, that information becomes publicly accessible. We are not responsible for how third parties use information you choose to make public.

Third-Party Links

Our Site may contain links to external websites. We do not govern these third-party platforms and are not responsible for their privacy practices or security. We encourage you to review their independent privacy policies before sharing any data.

Children’s Privacy

Our Services are not targeted at children under the age of 16, and we do not intentionally collect their data. If you are a parent or guardian and believe your child has provided us with personal information, please contact us to request its deletion.

Data Retention & Security

We implement industry-standard security measures to protect your data; however, no system is completely impenetrable. Avoid sending highly sensitive data via unsecure channels. We retain your information only as long as necessary to maintain your account, deliver Services, resolve disputes, and comply with legal requirements.

Your Privacy Rights

Depending on your jurisdiction, you may be entitled to the following rights regarding your personal information:

• Right to Access/Know: Request details about the data we hold and how it is used.

• Right to Deletion: Request the removal of your personal data from our systems.

• Right to Correction: Ask us to update or fix inaccurate information.

• Right to Portability: Receive a copy of your data to transfer to another service.

• Right to Restrict Processing or Withdraw Consent: Limit how we use your data or revoke previously given consent.

• Opt-Out of Marketing: Unsubscribe from promotional emails at any time via the link provided in our communications.

We will not discriminate against you for exercising these rights. To process your request, we may need to verify your identity. You may also designate an authorized agent to submit requests on your behalf.

Complaints & International Data Transfers

If you have concerns about our data practices, please contact us. You may also have the right to lodge a complaint with your local data protection authority. Please be aware that your data may be transferred to, stored, and processed in countries outside your residence, including the United States. We ensure appropriate safeguards, such as Standard Contractual Clauses, are in place for cross-border data transfers.

Contact Us

For any questions regarding this Privacy Policy or to exercise your privacy rights, please contact us via email at admin@naillab.art.